Shipping Policy
SCOPE OF DELIVERY
We deliver throughout Brazil and internationally.
DELIVERY TIMES
Mainland Portugal: 2 to 5 business days
Islands (Azores and Madeira): 5 to 10 working days
International: 7 to 15 business days
The delivery times indicated are estimates and may vary depending on product availability, order volume, or factors beyond our control.
SHIPPING COSTS
Mainland Portugal: Calculated at checkout according to destination.
Islands: Calculated at checkout according to the destination.
International: Calculated at checkout according to the destination.
ORDER PROCESSING
Orders are processed within 1 to 2 business days after payment confirmation. You will receive an email with tracking information as soon as your order has been shipped.
TRANSPORT COMPANIES
We work with trusted shipping companies to ensure your order arrives safely.
ACOMPANHAMENTO DA ENCOMENDA
After shipment, you will receive a tracking code via email that allows you to follow the delivery status.
Deliveries not completed
If you are not present at the time of delivery, the carrier may leave the package at a collection point or reschedule the delivery. After several failed attempts, the package will be returned and additional fees may apply for resending.
CONTACT
For questions related to shipping, please use our contact information.